Holiday Hours and Return Policy

holiday shopping

Start your holiday shopping early this season to get the best selection of gear and avoid missing out!

Our online shipping deadline is for national shipping: December 11th, for ground shipping December 15th.

Last day for guaranteed in-store order pickup is December 23nd, 2024.

Note: No In-Store Pickups, Returns or Exchanges on Monday December 26th and 27th.

online order deadline

We strongly recommend ordering gifts before December 11th 2024, for a better chance of receiving them in time for the holidays. We use Canpar for all our shipping duties to avoid delays due to the Canada Post strike.

After December 12th we recommend shopping with us in-store or shopping online and selecting In-Store Pickup by December 23nd, 2024 to avoid disappointment.

from dec 14th, 2024

holiday hours

Mon - Sat: 10AM to 8PM
Sunday: 11AM to 6PM

SPECIAL HOURS:
Dec 24: 10AM to 4PM
Dec 25: CLOSED
Dec 26:
9AM to 7PM
Dec 27-30: Regular hours

Dec 31: 10AM to 5PM
Jan 1: CLOSED

RETURN & EXCHANGE POLICY

Effective from Dec 2nd, 2024. No returns or exchanges on Dec 26th or 27th, 2024.

IN-STORE 

We will accept returns until Monday, January 6th, 2025 for a full refund. Returns must be accompanied with the original receipt, product must be unworn with the tags still attached. Removal of price is ok, however barcode must still be attached. Returns can only be put back onto the original form of payment. 

Exchanges/Gift returns will be accepted until Monday, January 20, 2025 or 30 days from purchase date – whichever is later, for the same value or store credit gift card. Product must be accompanied by an original or gift receipt. Product must be unworn with the tags still attached. Removal of price is ok, however barcode must still be attached. 

ONLINE 

Returns will be accepted until January 6th, 2025 or 30 days from ship date, whichever is later. Product must be in its original condition with tags and appropriate packaging. The customer is responsible for shipping costs.